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Cookies and Privacy Policy

Privacy Policy

In Færgen’s privacy policy, we would like to explain about how we collect, use and protect the personal information we have about you. Færgen strives to protect your personal information, no matter how we may have collected it, how we store it and possibly transfer it.

Personal information is defined as information that can be used to identify a person.

In the document Privacy Policy you can read about:

  • Collection and use of information
  • Use of technology
  • Use of Cookies
  • Transfer of information
  • Security when collecting and storing information
  • Changes to this policy
  • Questions about the privacy policy
  • Complaints about information collection and usage
  • This privacy policy is applicable to the shipping company Færgen and to Færgen’s websites.

Cookies on www.faergen.com

Færgen uses cookies for statistics and to remember your preferences. If you wish not to accept cookies you must configure your browser to disable cookies. Please note that if you disable cookies, you will not have access to all the functions that require cookies.

A cookie is a digital information packet (data file) that is stored on your computer by a website so that it can recognise your computer the next time you visit the site. Cookies are sent back and forth between your browser (i.e: Internet Explorer, Edge, Firefox, Chrome or Safari) and a web server and contain information such as:

  • Recall your user choices – e.g. which tab you most recently used in “My Travel” in the MyFerry (MinFærge) section of the website.
  • Recall whether you had indicated that you wanted to remain logged
    into MyFerry (MinFærge) for a period of 30 days.
  • Various selections when using the website (per-sessions cookies).

The following cookies are used at www.faergen.com:

Session cookie
Session cookies are only stored in the memory of your browser. They are deleted every time you close your browser. Session cookies work in such a way that users’ browsers are assigned a random ID number, and it is then possible to study click behaviour by following ID numbers.

Persistant cookies
A “persistent” cookie is permanently stored on your computer. The cookie is used to recognise your computer when you visit the website, and can thereby improve the way you use our website. The cookie is stored on your machine until its expiration date, or you delete it. It is not
more permanent than this.

Google Analytics
Færgen uses cookies from Google Analytics to analyse how users make use of our website. The cookies collect information about traffic data, including your IP-address. This information is stored on Google’s servers in the USA.
Reports from Google Analytics are used to make the website as easy to use and relevant and possible for you as user.
Google Analytics may pass on information to third parties if required by legislation or if a third party should process the information on behalf of Google Analytics.

Read more about how Google Analytics stores and protects your personal information

Request access to personal data

It is Færgen’s goal to protect your personal data, irrespective of where it was collected from, disclosed or stored.

Personal data is defined as information that can be used to identify a person. At Færgen, personal data is deleted or anonymised on an ongoing basis as the purposes for which it was collected no longer apply.

The EU’s General Personal Data Regulation (GDPR) tightens the requirements for how Færgen may process personal data. This means, among other things, that you the right to greater access to which personal data Færgen has registered about you and how it is processed.

In order for us to be able to comply with the new regulations you have the right to request, respectively: Access, deletion, retraction and/or objection to all or part of our processing of your personal data. Or, you can withdraw your consent.

If you wish to gain access to, retraction, deletion etc. of your personal data that is registered about you with Færgen, click on the link below.

We will process your request as quickly as possible, and you will receive a reply, within a month at the latest, telling you what action Færgen has taken as a result of your request.

In the case of repeated requests for the same thing, Færgen reserves the right to charge a fee to cover the administration costs in connection with the handling of your request, or to reject your request.

Link: Request access

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